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Delete data

Clear local data or request synced-data deletion.

Local information and eligible synced service information use separate deletion paths. Choose the action that matches what you want to remove.

1

Clear local data

In AiCalla, open Settings → Privacy & data and select the relevant clear or reset action.

Depending on the action you deliberately select, local clearing may include:

  • Shield Calls activity.
  • Feedback.
  • Personal rules, only if deliberately selected.
  • Shield Profile answers and state.
  • Call Window state.
  • Asked-to-stop records, only when the chosen reset includes them.
  • Evidence source information, only when the chosen reset includes it.

One reset does not necessarily clear every data domain. Review the description shown by the app before confirming.

2

Delete synced information

Send a deletion request to privacy@aicalla.co.za or use the AiCalla contact page.

To help locate the correct installation, include only:

  • The installation or device registration identifier shown by AiCalla, if available.
  • The email address used for a previous AiCalla support or privacy request, if relevant.
  • Your device model and app version where they help distinguish the installation.
  • A clear statement that you are requesting deletion of eligible synced service data.

Do not email Contacts, Call Log data, caller numbers, sensitive Evidence contents or Asked-to-stop notes. AiCalla may ask for limited additional information if reasonably needed to verify and locate the service record.

3

Uninstalling AiCalla

Uninstalling AiCalla removes the app and its locally stored application data from the device according to Android’s normal application-storage behaviour. Eligible synced service data may require a separate deletion request.